Privacy Policy and Terms of Service

Who we are

Simian, LLC ("Simian," "we," "us") is a web development and digital services company organized in the State of New York. This policy covers simianllc.com and its subdomains, the services we provide to clients, and Daryl, the private AI assistant we operate.

Information we collect

• Information you give us. When you email us, hire us or fill in a form, we receive what you send: for example your name, email address, phone number and project details.
• Information from our website. Our web servers keep standard access logs (IP address, browser type, the page requested and the time) to keep the sites secure and working. These logs are deleted automatically after 14 days. We don't use tracking cookies, advertising pixels or third-party analytics.
• Client project information. When we build or host a website for a client, we handle the content and accounts the client gives us only to do that work, under our agreement with that client.

How we use information

We use information to answer you, to provide and support the services you ask for, to send invoices and project updates, to keep our systems secure, and to meet legal obligations. We don't sell personal information or use it to target advertising.

Google user data and Daryl

Daryl is a private assistant operated by Simian for the owner of the Google account that connects it. It is not offered to the public. When the account owner signs in with Google and grants permission, Daryl can access the following, and only for that account:

• Gmail: messages and labels, to read, sort, label, archive and draft email.
• Google Calendar: events, to read and manage the owner's schedule.
• Google Drive, Docs and Sheets: files the owner works with, to find, read and update them.
• Google Contacts: contact entries, to look up and update the owner's contacts.

Here is how we treat that data:

• Daryl uses Google user data only to do what the account owner asks, and for scheduled tasks the owner has set up.
• The data is processed on a server Simian owns and controls. Daryl's AI model runs on that server, so Google user data is not sent to outside AI services.
• We don't sell Google user data, use it for advertising, or use it to train general-purpose AI or machine learning models.
• We don't transfer Google user data to anyone else, except as needed to provide the features the owner asked for, to keep the service secure, to comply with the law, or as part of a merger or sale of the business with notice to the owner.
• No one reads the data except the account owner, unless the owner asks us to, or it is needed for security or required by law.
• Sign-in tokens and any data Daryl saves are stored on our server, protected by account permissions, and sent only over encrypted connections.
• The account owner can disconnect Daryl at any time at myaccount.google.com/permissions. When access is removed, we delete the stored sign-in tokens, and we delete saved copies of Google data within 30 days of a request to support@simianllc.com.

Simian's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

How we share information

We share information only with service providers that help us run our business, such as our hosting and email providers. They may use it only to provide their service to us. We may also share information when the law requires it, to protect our rights or someone's safety, or as part of a merger or sale of the business.

How long we keep it, and how we protect it

We keep information only as long as we need it for the purpose it was collected, or as long as the law requires (for example, business and tax records). We use encrypted connections, access controls and up-to-date software to protect it. No system is perfectly secure, but we work to keep your information safe and will tell you if a breach affects it.

Your choices and rights

You can ask us to show you the personal information we have about you, correct it, or delete it. Email support@simianllc.com and we'll respond within 30 days. Depending on where you live, you may have additional rights under local law, and we will honor them.

Children

Our website and services are not directed to children under 13, and we don't knowingly collect their personal information. If you think a child has given us information, contact us and we'll delete it.

Changes to this policy

If we change this policy, we'll update the effective date at the top of this page. If a change affects how we use Google user data, we'll tell the account owner before it takes effect.

Agreement

By using simianllc.com, its subdomains, or Daryl, you agree to these terms. If you don't agree, please don't use them.

Our services

Simian provides web development, design, hosting and related digital services. Client work is governed by a separate written agreement or proposal. If that agreement conflicts with these terms, the agreement controls.

Acceptable use

You agree not to misuse our websites or services. That includes trying to break in, interfering with how they run, sending malware or spam, or using them for anything unlawful. Daryl is a private tool, and only people Simian has authorized may use it.

Intellectual property

The content and design of this website belong to Simian, LLC unless noted otherwise. Ownership of work we create for clients is set out in each client agreement.

Third-party services

Our services may connect to services run by others, such as Google, hosting providers and payment processors. Their own terms and privacy policies apply to your use of them, and we aren't responsible for them.

Disclaimers

Our websites and Daryl are provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent the law allows. AI-generated output can be wrong; review it before relying on it.

Limitation of liability

To the fullest extent the law allows, Simian will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or business, arising from your use of our websites or services. Our total liability for any claim is limited to the amount you paid us for the service in question in the 12 months before the claim, or $100 if you paid nothing.

Indemnification

You agree to defend and hold Simian harmless from claims arising from your misuse of our websites or services or your violation of these terms.

Ending access

We may suspend or end access to our websites or Daryl if these terms are broken. Sections that by their nature should continue (such as disclaimers and limits on liability) survive.

Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in New York, and you consent to their jurisdiction.

Changes to these terms

We may update these terms from time to time. The effective date at the top of this page shows when they last changed, and continued use means you accept the updated terms.